Shipping

Shipping Policy – Poise Lifestyle

At Poise Lifestyle, we are committed to delivering your jewellery and accessories with care, speed, and reliability across the United Kingdom.

Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). During peak seasons or promotional periods, processing times may be slightly extended, but we always strive to dispatch your order as quickly as possible.

UK Delivery Options
We offer trusted and efficient delivery services:

• Standard Delivery: 2–4 business days
• Express Delivery: 1–2 business days

Shipping costs are calculated at checkout. We may offer free standard delivery on selected orders or promotions.

Courier Partners
We ship using reliable UK courier services such as Royal Mail, Evri, and DPD, ensuring your order reaches you safely and on time.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details, allowing you to follow your parcel every step of the way.

Delivery Information
Please ensure that your shipping details are accurate at checkout. Poise Lifestyle cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information.

Delays, Lost, or Damaged Parcels
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date at 07743634727 for quick response, with your order number. We will resolve the issue promptly and professionally.

International Shipping
Currently, we ship within the United Kingdom only. We plan to expand internationally in the future.

Customs & Duties
All UK orders are shipped without any additional customs charges.

Contact Us
For any shipping-related enquiries, feel free to contact us at poiselifestyle.uk@gmail.com.

Thank you for choosing Poise Lifestyle — where elegance meets reliability.